Privacy Policy

Last updated: Aug 31, 2026

The tangelo.biz website ("the Site") is owned and operated by Tangelo LLC ("Tangelo," "we," "us," or "our"), which is the data controller of your personal data.

This Privacy Policy explains what personal data we collect, why we collect it, and what rights you have in relation to it. Please read it before using the Site or providing us with any personal information.

Personal Information We Collect

We collect personal data in two ways:

1. Contact Form. When you submit our contact form, we collect the information you provide, which may include your name, email address, phone number, and the content of your message.

2. Sales Interactions. Our products are sold through a direct sales process. When you interact with one of our salespeople (by phone, email, or in person), they may collect personal data from you — such as your name, contact details, and information relevant to your order — and record it manually (e.g., in internal notes or records). This data is not automatically collected or processed by the website itself.

We do not use analytics or tracking tools on this website, and we do not operate an email newsletter or marketing list. We do not collect payment information through the Site, as no transactions take place here.

Our web hosting provider may automatically log basic technical information (such as IP address and access times) as a standard part of operating the website; we do not use this data for profiling, marketing, or analytics purposes.

Why We Process Your Data

We process the personal data described above for the following purposes:

• To respond to inquiries submitted through the contact form

• To facilitate the sale of our products, including quoting, order processing, and related communication

• To maintain the security and proper functioning of the website

We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

If you are located in the European Economic Area (EEA) or UK, we process your personal data on the following legal bases:

• Consent — when you voluntarily submit the contact form

• Legitimate interests — to respond to inquiries and pursue sales relationships, where this does not override your rights and interests

• Contract performance — where processing is necessary to fulfill or take steps toward a sale or order

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above:

• Contact form submissions are retained for 7 years or until the inquiry is resolved

• Sales records are retained for 7 years, or as required to comply with our legal, accounting, or tax obligations

Your Rights

If you are a resident of the European Economic Area or UK, you have the following rights regarding your personal data:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

To exercise any of these rights, please contact us using the information below. We will respond within the timeframe required by applicable law.

Data Sharing and Transfers

We do not sell personal data or share it with third-party marketing or analytics services, as we do not use such services. Personal data collected via the contact form or sales process is used internally by Tangelo LLC only.

If any personal data is transferred or stored outside the EEA/UK (for example, via our hosting provider), we take steps to ensure an adequate level of protection consistent with applicable law.

Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, use, or disclosure. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our Site may contain links to other websites not owned or controlled by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

Legal Disclosure

We may disclose personal data where required or permitted by law — for example, to comply with a subpoena or similar legal process, or where we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.

Complaints

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with your local data protection supervisory authority.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

• Email: [email protected]

This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it from time to time.